Ammstar Autohaus Testimonials

Our customers love the service they receive when they find us.

Most of our clients buy a new car and service at the dealer for a few years, before realising they are not only paying way too much, but aren’t getting the service they deserve!

One visit to Ammstar Autohaus, and you will be wondering why you ever returned to the factory dealers!

Geoff Wenham
Geoff Wenham
22:14 11 Oct 19
Efficient and professional service. Fair pricing and always helpful if you have any problems. Highly recommend
Brendan Lee
Brendan Lee
23:33 10 Oct 19
Excellent customer service. Honest operators. Good workmanship. They do their job and do it well.
Conor Patrick
Conor Patrick
10:02 10 Oct 19
Knowledgeable, prompt and professional. Wouldn’t go any where else if I needed work on my car done properly.
Australian Pride
Australian Pride
01:15 02 Oct 19
Adam was thorough and helpful for my x3 service the cost was reasonable inc new tyres. I highly recommend Ammstar Margaret
Christian Gruber
Christian Gruber
10:20 20 Sep 19
Great service at a very fair price for my VW Passat. Adam and the team are very professional, courteous and extremely honest. I will definitely return. Thank you
John Murphy
John Murphy
00:08 14 Sep 19
A1 service. Super customer-focused team. Highly recommended.
Mo Syed
Mo Syed
01:32 16 Jul 19
I have taken my Audi A6 C6 to these guys on multiple occasions. I've had ridiculous issues with my car that other mechanics have had trouble diagnosing. Adam and his team diagnose appropriately rather quickly; it's clear that they deal with these kinds of cars often. From EGR issues to a leaking roofs, the way that Adam explains the problem to me (an everyman) is the kind of customer service you wouldn't usually get from a "prestige" mechanic. At the end of the day, you get the problem solved at a fairly reasonable price. I've had instances with previous European vehicles and mechanics where I have wanted to partially fix a problem and return later for the rest. Those mechanics often tried to either guilt, bully (in ways), or lie to me in order to get me to commit to everything on that visit. This has never been the case with Ammstar. They will never exaggerate a small issue into a big one and will simply fix your problem (rather quickly).read more
Judith Luscombe
Judith Luscombe
23:37 02 Jul 19
Very good service at a reasonable price. Thank you to the team in Moorabbin.
V Panjkovic
V Panjkovic
10:25 28 Jun 19
To cut the long story short, the engine of my $$$ German car was damaged. Authorised dealer charged $350 for a superficial check-up; wanted another $1,500 for a quote for repair. A secondhand engine was quoted $12,000 to supply and mount. They communicated poorly. After vacillating between condemning the car to scrap and repairing it, I found this place on Google. They charged only $150 to check the damage and quote the costs. Repair was done within the promised timeframe. The cost was within the quoted range, only about a half of the quoted cost of secondhand engine. They even salvaged the seven-months-dormant car battery. I was also very happy with the regular progress reporting by Adam and Jo. Also, Adam explained very well to me all the technical aspects of the problem, and the details of repair.read more
Adam Walker
Adam Walker
10:12 15 Feb 19
First visit to Ammstar but they earned my loyalty with sound advice about a potential second hand car purchase. They open at 7.30 and the workshop is clean, well managed and professional front of house staff. Communication is efficient and personal touch was appreciated. I'll go back.
craig wyatt
craig wyatt
00:21 12 Jan 19
Great people to deal with they have worked on my car a couple of times now and from drop of to pick up i felt assured I was getting the job done right the first time.They kept me informed through out the day and all work was completed at a reasonable price. Would highly recommend
Next Reviews
  • I cannot fault Ammstar Autohaus at all. Right from the beginning they were very thorough and explained everything to me. They were honest, quick, affordable and honestly perfect. I will definitely be coming back.
    Sriram, Narre Warren – BMW 118d E88
  • Great service as always from Matthew and Adam. I appreciate their willingness to explore effective cost-saving options and then sticking to the quoted price. Thanks again guys.
    Craig, Oakleigh South – Mercedes-Benz R350
  • Customer support and the service team were very professional in their approach. Regular updates on progress were provided. Vehicle was delivered on time.
    Lyn, Balwyn North- AUDI A4 1.8T
  • Professional and caring. Seemed to go the extra mile.
    Brett, Rhyll- Volkswagen Transporter 2.0 TDI
  • Service was great, professional and customer service was exceptional! Will come back to service my car to you again.
    Irina, Hampton- Volkswagen Golf TSI
  • Very professional Clean workshop Discussed requirements and offered recommendations prior to proceeding if work was required Always kept me informed.
    Sam, Keysborough – BMW 325i E46
  • The whole process was smooth. Left the car for checking, and was given the exact issue and the suggestions. So ended up going with their suggestion and now happy with the outcome.
    Surya, Altona – Audi Q5 3.0 TDI Quattro
  • Adam was fantastic. Great service, comms and fast updates where needed.
    Daniel, Cheltenham – BMW 530i E60
  • I like being treated with honesty and high service approach.
    Colin, Highett – Volkswagen Jetta 2.0 TDI
  • Excellent service. I was kept up to date throughout the day and was given honest feedback on what was in urgent need of being replaced and what items could be left to a later date. My car came back like brand new inside and out.
    Emma, Highett – B200 CDI
  • Service was great, professional and customer service was exceptional! Will come back to service my car to you again.
    Irina, Hampton – Volkswagen Golf TSI
  • Very professional Clean workshop Discussed requirements and offered recommendations prior to proceeding if work was required Always kept me informed.
    Sam, Keysborough – BMW 325i E46
  • The whole process was smooth. Left the car for checking, and was given the exact issue and the suggestions. So ended up going with their suggestion and now happy with the outcome.
    Surya, Altona – Audi Q5 3.0 TDI Quattro
  • Adam was fantastic. Great service, comms and fast updates where needed.
    Daniel, Cheltenham – BMW 530i E60
  • Easy to deal with and book appointment. Agreed price available. Friendly when arrived and explained everything. Kept informed during day and told when ready. Pick up when agreed
    Colin, Highett – Volkswagen Jetta 2.0 TDI
  • Excellent service. I was kept up to date throughout the day and was given honest feedback on what was in urgent need of being replaced and what items could be left to a later date. My car came back like brand new inside and out.
    Emma, Heatherton – Audi A4 2.0 TDI
  • I was very happy with my service. It was completed on time and at a good price. The staff were friendly and helpful and I was kept informed throughout. I will be going back.
    Natalie, Elwood – Volkswagen Golf TSI
  • Efficient and professional service.
    Harold, Parkdale – Volkswagen Tiguan 2.0 TSI
  • Sevice was carried out exactly as it had been explained at the quoted price and within the timeframe. Staff were professional and great to deal with.
    Alison, Cheltenham – Volkswagen Tiguan 2.0 TSI
  • A very professional and timely experience
    Alex, St Kilda – Volkswagen Golf GTI
  • My car service was professional and efficient. They worked with me on time restrictions, communicated well, quoted the exact cost once they assessed it and delivered great results
    Stephanie, Glen Iris – Volkswagen Golf GTI
  • I was impressed with the customer service when booking in. I felt I was listened to and was able to explain what I wanted from the service! The car came back sparkling from a clean and I noticed the wheels were rotated, which didn’t happen on my last service. My friends commented on my new looking car!
    Chris, Bentleigh – Volkswagen Amarok 2.0 TDI
  • Very personal, honest and acted in our best interest
    Rachel, Black Rock – BMW X5 E70
  • Adam was very helpful and diagnosed several issues other mechanics had partially or incorrectly fixed at a better price.
    Saif, Caulfield East – BMW 320i E90
  • Autodynamics delivered to schedule and when they contacted me re additional work they advised me it was not essential, unlike most other service organisations. As an added bonus the car was returned in a sparkling state inside and out.
    Lyn, Bentleigh – Volkswagen Golf 1.4 TSI
  • This is first time I have used this company, and the service from the moment you walk in the door to having your car giving a tidy up hoover and washed after a full service is nothing but excellent. More then happy to use them on a regular basis from now on. If only customer service could be that good in all places.
    Aj, Noble Park North – BMW X3 E83
  • I was very impressed with the efficiency and really helpful manner of Matthew over the phone. He sorted the problem with my car for me and had it back and fixed within 2 days
    Gaby, Frankston South – Volkswagen Passat 2.0 TDI
  • I was very impressed with the efficiency and really helpful manner of Matthew over the phone. He sorted the problem with my car for me and had it back and fixed within 2 days
    Gaby, Frankston South – Volkswagen Passat 2.0 TDI
  • First time, customer service was first class
    Adam, Mount Martha – Volkswagen Tiguan 2.0 TSI
  • excellent personal service, I was late picking up, very pleasant when I did arrive; the call during the day to update me on the service was excellent
    Pauline, Camberwell – Mercedes-Benz B 200
  • Well received, detailed explanation and overall great experience. Offer to service/replace other parts normally somewhat forced by authorized dealer much appreciated.
    Perri, Elwood – Volkswagen Transporter Multivan TDI
  • Friendly service, was quoted the exact amount before the service and that’s what I paid, staff were well organised and very punctual , would recommend Ammstar Autohaus and have recommended to friends and family
    Kristian, Dingley Village – Audi A5 3.2 Quattro
  • Adam knows all there is to know about my car and keeps it safe and replaces anything that it needs and gives me future needs ahead of time and for me that is most important as I rely on it a lot.
    Beverley, Brighton East – Mecedes-Benz SL 500
  • Adam is sensational, listens to my concerns, provides advice and calls me when they find anything. I also like the extra touch of vacuuming and cleaning the car.
    Julie, Cheltenham – Volkswagen Eos
  • Great customer service. Adam is great, always explains issues clearly and answers any questions I may have. Great service all round.
    Barbara, Carnegie – Mercedes-Benz C280
  • It is always an easy process with Ammstar Autohaus and the work completed is always fantastic. Being regularly kept updated by Adam with what is required to be done along with the costs associated. I recommend them to anyone I can!
    John, Sandringham – Volkswagen EOS TDI
  • Great, I brought my e46 convertible in for a routine service and to get a couple of questions checked out. The service was speedy and the items I asked to be checked out turned out to not be an issue.
    Andrew, Black Rock – BMW 320 CI E46
  • I was happy to be able to see the details of the service and potential issues to look out for in the future. I was impressed with the care shown by the workers in the shop.
    Andrew, Cheltenham – Audi S8
  • Completed on time as expected, friendly staff, good value.
    Bruce, Brighton – BMW X1 S Drive
  • Prompt and efficient solving of the problem
    Richard, Brighton – Audi Q5 2.0 TDI
  • The car drives and looks brand new every time. I always found the team extremely helpful.
    Noel, Mentone – BMW 320i
  • My windscreen wiper failed (in the pouring rain last Saturday). I rang Ammstar Autohaus early on Monday morning, spoke to Adam who arranged, after a thorough inspection of the windscreen wiper and motor, to repair the wiper and replace the motor with a new branded one specific to my car. Thus I saved two thirds of the cost of a motor and wiper! Great.
    Barbara, Mentone – Mercedes-Benz C180
  • Ammstar Autohaus is a great bunch of guys who care about your car as much as you do. They fixed a series of problems that my dealer ignored without charging me and arm and a leg. Recently i had them inspect a new BMW E92 M3 and purchased it from a dealer as a result of their comprehensive checks. they guys have been great to deal with over the last 12 months and I will continue to visit for all my service needs.
    Kahill, Botanic Ridge – BMW M3 E92
  • I have found my new mechanic! From the first phone call Matt was a delight to deal with, it is so refreshing to talk to someone that is trustworthy and has such great knowledge. I immediately felt comfortable that Matt was going to look after me and he did not disappoint! He explained the repair to me in basic terms and was so professional from start to finish. He even gave me a call after the repair to make sure everything was okay. After taking my X5 elsewhere and being quoted 7k for this repair Matt did it for a fraction of this and it now runs like a dream. I am so happy to have found a business that I can trust and because of this service I will not be going anywhere else. I would not hesitate in recommending this business! Thanks again Matt, I will see you next service.
    Michael, St Kilda – BMW X5 E70
  • Service was precise and detailed, a pleasant experience
    Nina, Parkdale – BMW 325i E90
  • Car runs smoothly, clean and I feel that I can rely on the car until my next service
    Helen, Bentleigh East – BMW 318
  • Honestly, I’m never taking my car anywhere else! Customer service is superb and the work they do on my car is always of the highest standard (possibly better than the dealerships). Far more affordable too!
    Charmaine, Rowville – Volkswagen Golf 2.0 TDI
  • Really friendly people and very accommodating with my personal needs. They looked after my pride and joy and made sure it came back to me feeling brand new.
    Nathan, Berwick – Volkswagen Golf GTI
  • Always a timely and good service, friendly, helpful and informative.
    Selma, Brighton – BMW 320i E90
  • Always friendly and professional. Good value for money as well!
    Jonathon, Cheltenham – Volkswagen Golf 2.0 TDI
  • Adam has always gone out his way to make things easy and always explains exactly what need to be done and the costs involved
    Rowan, Doncaster East – Mercedes-Benz C200 CGI